Frequently asked questions
What is Cloe?
A simple, secure and convenient service to close your loan online.
How does Cloe work?
Three easy steps:
How much does Cloe cost?
Cloe is a B2B service. Please contact us for pricing information.
What loans does Cloe support?
Home loans, auto loans and personal loans. Some examples are:
Is Cloe secure?
Cloe is an easy and secure way to close loans online. Cloe uses the highest security and encryption standards required by a large financial institution. Cloe is powered by Amazon web services, eClose360 and ideaZ technologies.
How will I obtain a copy of my signed loan documents?
The title and closing company will provide a copy after the loan signing event.
Can I close my loan on my smartphone?
How can I reschedule my Cloe signing appointment?
Who do I contact for login related issues?
You can call or email your notary for support. Go to the email invitations for the notary contact information.
How can I cancel my scheduled Cloe signing appointment?
What computer equipment and internet speed do I need?
What identification forms will I need for Cloe?
Does my lender offer Cloe?
Great question! Ask your lender for Cloe, a remote notary online closing service.